LiteRampPortable Wheelchair Ramps and Scooter Ramps

Frequently Asked Questions

  1. How fast can I receive my ramp?
  2. How do I choose ramp length?
  3. Where can I find the maximum allowable incline for my chair?
  4. I can't find the maximum allowable incline for my chair. What do I do?
  5. What would happen if the ramp becomes too steep?
  6. Why do I have to secure my chair inside my vehicle? How do I do it?
  7. Can I use your ramps on the rear door of my van?
  8. How do I know my ramp won't slip off the steps?
  9. How easy is it to lock the 2 pieces of your 2-piece ramp?
  10. How do I measure the door width of my van?
  11. Can you name a few mini vans that do not have 30" door opening?
  12. How do I overcome the door frame to load a power wheelchair into the back of my SUV?
  13. Does my ramp need any maintenance?
  14. Can I use your 2-piece ramps without locking the pieces together?
  15. Can I repair the non-slip tape on my ramp?
  16. Where can I find LiteRamp products?

How fast can I receive the ramp?


We usually ship orders the same day till 5PM EST. We use both UPS and Fedex. Transit time depends on your zip code. Click to see scooter ramp Fedex Ground time-in-transit map.

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How do I choose ramp length?


Find the total vertical rise you are trying to climb and the maximum allowable incline of your chair, then go to our portable wheelchair ramp selection guide to calculate what ramp length you need.

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Where can I find the maximum allowable incline for my chair?


Usually in the "Warning" section of the user's manual of your chair.

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I can't find the maximum allowable incline for my chair. What do I do?


Please contact your wheelchair dealer or the manufacturer. You can also contact us.

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What would happen if the ramp becomes too steep?


Manual wheelchairs would become too difficult to push uphill.

Electrical wheelchairs or scooters would bottom-out or stall.

When bottom-out happens, your equipment would have problem getting on or off the ramp because the bottom (usually the bottom plate or the footrest) gets stuck and can't move. If you are using a 6-wheel electrical wheelchair, the center driving wheels are lifted off the ground and therefore can no longer move the chair.

When a chair stalls, the wheels are spinning but it's not going up.

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Why do I have to secure my chair inside my vehicle? How do I do it?


You need to secure your chair because applying brakes alone is not enough to prevent it from sliding during acceleration or deceleration. Securing methods depend on how you drive. Frequently used methods are:
  1. Tie your chair to seats
  2. Choke the wheels with wheel chocks available at most auto parts stores
  3. Choke the wheels with bricks

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Can I use your ramps on the rear door of my vehicle?


Our ramps have been used to load wheelchairs and scooters into the back of just about every van, truck, and SUV. In all cases, the ramp will be put on the rear bumper or the rear door (down). It's important to make sure the back door is tall enough for the chair to get in.

To protect the paint on the bumper, we recommend you cover the bumper with a piece of carpet or floormate before you put the ramp on it.

A few full-size SUV's have huge cutouts on their rear bumpers. Take Cadillac Escalande for example, the cutout is actually more than 30 inches wide (see picture below). In order to use the ramp, you would need to lay a piece of plywood (2x4) on top of the bumper to cover up the cutout. Then you should be able to use the ramp on the plywood nicely. The plywood actually protects the paints.

      

To load your equipment into the rear door, we highly recommend you back up drive back up, which would allow you to reach the control buttons better after your wheelchair or scooter is inside the vehicle.

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How do I know my ramp won't slip off the steps?


The ramp has a pair of specially designed "lips" on the head and ground bevels on the foot. The lips will securely engage any flat surface on the upper landing (steps). The ramp will be held in place by its own weight and whatever is on the it. The lips do have two build-in anchor holes so that you can use screws or ropes to further secure the ramp.

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How easy is it to lock the 2 pieces of your 2-piece ramp?


Very easy. Most customers can do it at night without even seeing it.

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How do I measure the door width of my van?


If your van comes with two side doors, always measure the door on the curb / passenger side because it's usually larger than the door on the driver side. As long as you have 30" or more on the door threshold where the ramp will be loaded, you'll be OK to use our ramps.

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Can you name a few mini vans that do not have 30" door opening?


Toyota Sienna, Honda Odyssey, Chrysler Town and Country (some years).

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How do I overcome the door frame to load a power wheelchair into the back of my SUV?


If the door frame rises above the floor to the point where it becomes an obstacle for the wheelchair, the only solution is to raise the floor. The picture below shows a wooden shipping palette used in the back of Buick Rendezvous SUV to raise the floor. A 7-foot LiteRamp™ was laid crossways on the palette.

wheelchair ramp for SUV

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Does my ramp need any maintenance?


Our 2-piece ramps use two pairs of special hinges. It is a good idea to lube the hinge pins occasionally with oil or WD-40. There is no maintenance requirement for our 1-piece ramps.

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Can I use your 2-piece ramps without locking the pieces together?


We do not recommend using the ramp un-locked as it would reduce its stability.

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Can I repair the non-slip tape on my ramp?


Yes you can. Keep in mind though, that a few gouge marks here and there are unlikely to cause traction problems. You can get the non-skid tape from a lot of online and offline stores such as HomeDepot. Here's our wheelchair ramps step-by-step instruction on how to repair the non-skid tape on wheelchair ramps.

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Where can I find LiteRamp products?


LiteRamp resellers.

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